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Does your team need a charter? | Issue #220

The Five Definitive Steps Towards Creating An Effective Team Charter

You’re in a never-ending meeting. Other team members are monopolising the airtime. No one’s making any decisions, and you can feel the frustration building. Your team could use a charter. 

A team charter will clarify expectations and collective accountability. Particularly if the team works together to identify the things that matter. In my view, people don’t come to work to do a crap job.  And yet, too many organisations are staffed by quiet quitters who coast along doing the bare minimum they can get away with.  This can be hugely demoralising for anyone who wants to make an impact and do good work.

To scale your business in 2023, you need the right company culture. And this is dependent on the cultures of all your teams rolled into one.   Invest some time in getting a few things crystal clear in people’s minds.  What should you focus on? Based on my experience coaching Executive Teams, here are some definitive steps towards creating a team charter.


Invest In Your Leaders with Cameron Herold, The CEO Whisperer

For over 20 years, Cameron Herold has been the mastermind behind hundreds of companies’ exponential growth. His passion for coaching and mentoring others earned him the reputation of The CEO Whisperer.

By the age of 35, Cameron had built his first two $100m companies, and in just six years of being the COO for 1-800-GOT-JUNK? he transformed it into one of the most successful new business ventures of the last decade, with a spectacular growth from $2m to $106m in revenue.

In 2016 he founded the COO Alliance with one simple goal in mind: to provide COOs with the same professional development and growth opportunities CEOs have enjoyed for many years.

In this episode, Cameron shares how he discovered his passion for mentoring leaders, his beginnings in the College Pro Painters franchise, and the strategies CEOs should use to achieve alignment in their organisations.


Second in Command: The Chief Behind the Chief

Welcome to the “Second in Command” Podcast, brought to you by the COO Alliance, where top-level COOs share the insights, tactics, & strategies that made them the Chief Behind the Chief with host: Cameron Herold.


The 4 elements of organizational culture transformation

We define culture as “how work gets done around here”. Put simply, it is your organization’s DNA: deeply embedded in your people’s actual values, assumptions, behaviors and mindsets – which might be very different from written values or leader talking points. And because culture has a direct link to performance, a strong culture most often leads to increased business value. In fact, 91% of executives surveyed said that improving corporate culture is likely to increase their organization’s value and nearly 80% ranked culture among the five most important factors driving their valuation.

Notes of Appreciation Can Boost Individual and Team Morale

Positive attention is 30 times more powerful than negative attention,” as Marcus Buckingham and Ashley Goodall have shared. “People don’t need feedback. They need attention to what they do best…A focus on strengths increases performance. Therefore, a focus on strengths is what creates growth.

The Power of Work Friends

Despite claiming “people are our greatest asset,” many executives I’ve met expect employees to leave their personal lives at the door when they come to work. Yet Gallup’s data shows that having a best friend at work is strongly linked to business outcomes, including improvements in profitability, safety, inventory control, and employee retention.


Double Double by Cameron Herold

A step-by-step guide to enjoying the roller-coaster ride of growth — while getting the most out of life as an entrepreneur. A growth-focused approach: The book is divided into three sections, which cover planning for fast growth, building a company for fast growth, and leading for fast growth. Each topic the author covers — from creating a vision for the company’s future to learning how to generate free PR for a developing company — is squarely focused on the end goal: doubling the size of the entrepreneur’s company in three years or less. A down-to-earth action plan: Herold’s experienced-based advice never gets bogged down in generalities or theory.


Quote of the week

“Great things in business are never done by one person. They’re done by a team of people.”

Steve Jobs

Dominic Monkhouse

Dominic offers business coaching and management development, strategy planning and organisational change, using tried and tested methods to launch your organisation onto an unparalleled growth trajectory. His programme is a function of his broad experience, his deep expertise and a proven process used by over 2,700 firms worldwide.

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