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Need more accountability in your culture? | Issue #253

How to craft a culture of accountability

Culture isn’t something that can be managed centrally. It’s an accumulation of what each manager and team does. It’s helpful to think of culture-building as bottom-up rather than top-down. And if you have a consistent culture, it’s because the managers in your organisation are behaving similarly.

So for any culture-building in your business to succeed, you need to have a blueprint. Otherwise, people will sense the mismatch and feel unfairly treated. It will also be impossible to go to market and hire people based on a set of values because there’s no clarity on what those values and behaviours are.

A big part of culture-building is accountability in the workplace. And the above holds true. You can’t just expect accountability to happen naturally. It needs deliberate focus and a structured, consistent approach. This is essential to building an accountable culture.

E259 | Exploring A Bold Approach To Value-Based Pricing with Blair Enns

In the world of professional services, how you approach sales and how you price your products or services can make or break your business. Our guest this week has seen how shifting from a price buyer to a value buyer mindset has a massive impact on the success of a business.

This week we’re learning from Blair Enns, the founder of Win Without Pitching. Blair is known for his impactful insights on pricing strategies and value-based selling in professional services, whose journey began 21 years ago. He perceived creative professionals as people working in advertising or design, a mindset that gradually transformed with the shifting dynamics of the creative firm market. He realised that creativity was more than that; it was the ability to see, bring a novel perspective to a problem, and propel entrepreneurs towards their vision. 

He now guides them through the process of selling, not as a predatory act, but as a path of facilitating and helping clients buy.

Download and listen to learn more.

10x Talk with Dan Sullivan & Joe Polish

Insights for an ever-expanding system of increasing cooperation and creativity among unique ability achievers.

Follow the Leader: How a CEO’s Personality Is Reflected in Their Company’s Culture

An interesting paper looking at CEO personality through the lens of the Big Five model, which measures the essential traits of openness, agreeableness, conscientiousness, extraversion, and neuroticism.

Performance Improvement Plans: Why They Don’t Work and What to Do Instead

“Like annual performance reviews, PIPs are no longer functional in today’s work climate. Yet they remain a go-to for many people leaders and managers. It’s time to reform how we perceive performance issues so we can address them at the root, not the branches.” 

Half of Your Employees Are Looking to Leave

That’s one of the key findings from Gallup’s 2023 State of the Global Workplace report. 2022 saw a resurgence in jobs. Now 53% of the workforce thinks is a good time to find another job where they live. 

The Win Without Pitching Manifesto

A manifesto of business practices for those who sell ideas and advice, The Win Without Pitching Manifesto lays out twelve steps in the form of proclamations that owners of creative businesses can take to distance themselves from their competition, regain the high ground in their client relationships and learn to win business without first parting with their thinking or writing lengthy proposals. The twelve proclamations were written to inspire owners of independent creative businesses (e.g.: design firms & advertising agencies) to rethink how their services are bought and sold. Anyone who sells ideas or advice will find relevance in their teachings.


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Quote of the week

“A leader is one who knows the way, goes the way, and shows the way.”

John C Maxwell

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Dominic offers business coaching and management development, strategy planning and organisational change, using tried and tested methods to launch your organisation onto an unparalleled growth trajectory. His programme is a function of his broad experience, his deep expertise and a proven process used by over 2,700 firms worldwide.

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