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Podcast ideas to update your knowledge

Top Business Podcast of 2021

I love podcasts! This is no surprise – I’m the proud host of one of the world’s top 3% most popular shows

When I’m not talking to and learning from one of our fantastic guests on the show, I’ll be feeding my brain with new information, fresh perspectives and inspiring ideas from other podcasts. This New Year’s Eve, I bring you some of the best podcasts I’ve listened to over the year.

I hope they help you grow and expand your understanding of the world.

Rebroadcast: Why Branding Is Sex and Creating Irrational Loyalty with Deb Gabor

What’s your business aim? To achieve growth? To create a winning corporate culture? Deb Gabor, keynote speaker and bestselling author is on a mission to inspire 1 million brands to create irrational loyalty. 

Yes, that’s also the name of her latest book, Irrational Loyalty, but the premise behind it should strike a chord with anyone who owns a business – not least because the subtitle is – Building a Brand That Thrives In Turbulent Times. And times don’t get much more turbulent than the ones we are currently living through. 

The irrepressible Deb was born to brand and excels at her craft. With Dell as one of her core customers, Deb knows her stuff and is compelled to share her ‘grow or die’ mindset with other entrepreneurially spirited leaders. 

At the heart of this episode is the need for businesses to understand their core customer as a person, and (in Deb’s own words), understanding what your customer needs to do to get laid and if you can achieve that, you’ll get their irrational loyalty and growth for your business.

7-Figure Small with Brian Clark

Brian Clark is a serial digital entrepreneur who’s started several 7-figure businesses — and one 8-figure business that was recently acquired. Drawing upon his own 20-year evolution from solo to CEO (and back again), Brian provides compelling stories and actionable strategies for ambitious freelancers and creative entrepreneurs looking to live the “7-Figure Small” lifestyle.

Intentional learning in practice: A 3x3x3 approach

Learning can be honed through practice. Here’s an effective strategy to continually learn, grow, and achieve development goals.

Giving Critical Feedback Is Even Harder Remotely

Delivering constructive feedback is nerve-wracking in the best of times — most managers don’t want to crush their employees’ spirits. These tough conversations are even harder to have as multiple crises and their side effects wear on, which can make the negativity bias that often accompanies them even worse.

Why the first five minutes of a meeting shape its outcome

You’ve planned a great gathering for your team. Now it’s time to start it off right.

Love Is Free. Guac Is Extra by Monty Moran

Imagine you’re one of 75,000 people working in a huge company, and the CEO wants to talk to you, one-on-one, to get to know and understand you. That’s what Monty Moran did 20,000 times as he built the extraordinary culture that took Chipotle Mexican Grill from a regional burrito chain to a Fortune 500 superstar. In Love Is Free, Guac Is Extra, Monty shows how he used curiosity, vulnerability, love, and a unique understanding of the true meaning of empowerment to build a distinctive and wildly effective culture. From his teenage days befriending homeless people at a Colorado Dairy Queen to his nuanced navigation of a complex co-CEO relationship, Monty demonstrates a relentless humility and desire to understand the person across from him. This is not your average leadership book. This is a book about business leadership executed in a way you’ve never encountered before, by becoming the best version of yourself.

The Six New Rules of Business by Judy Samuelson

Dynamic forces are conspiring to clarify the new rules of real value creation–and to put the old rules to rest. Internet-powered transparency, more powerful worker voice, the decline in importance of capital, and the complexity of global supply chains in the face of planetary limits all define the new landscape. As executive director of the Aspen Institute Business and Society Program, Judy Samuelson has a unique vantage point from which to engage business decision makers and identify the forces that are moving the needle in both boardrooms and business classrooms. Samuelson lays out how hard-to-measure intangibles like reputation, trust, and loyalty are imposing new ways to assess risk and opportunity in investment and asset management. She argues that “maximizing shareholder value” has never been the sole objective of effective businesses while observing that shareholder theory and the practices that keep it in place continue to lose power in both business and the public square. In our globalized era, she demonstrates how expectations of corporations are set far beyond the company gates–and why employees are both the best allies of the business and the new accountability mechanism, more so than consumers or investors.


Plan next year’s ‘WOW moments’ for your best clients

Have you heard of the Peak-end Rule? Daniel Kahneman came up with this model that dictates the way we judge and experience is based on how we felt at its peak. Basically, memory is connected to emotion.

If we apply this model to business, you need to give your most important customers at least a quarterly WOW moment, so that when they look back over the year they think of you only in WOW terms. Is this how your clients will be thinking of you now? If not, plan your WOW moments for your best customers for Q1 and the rest of 2022.

Upcoming Events

Friday Pulse People Manager Webinar – 12th January 2022

A repeat webinar for anyone who leads or manages a team using Friday Pulse. It will include some background on the science of happiness and the five ways to happiness at work, but mostly focus on how you as a manager use Friday Pulse with your team.

Quote of the week

“Your most unhappy customers are your greatest source of learning.”

Bill Gates

Dominic Monkhouse

Dominic offers business coaching and management development, strategy planning and organisational change, using tried and tested methods to launch your organisation onto an unparalleled growth trajectory. His programme is a function of his broad experience, his deep expertise and a proven process used by over 2,700 firms worldwide.

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