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Why you should train your managers how to coach | Issue #229

Why managers need to coach, not manage, in a fast-growing business

Stop for a moment and think. Call to mind a manager in your business. Someone who you promoted but isn’t performing as you’d hoped. I bet that you promoted them because they were a great sole contributor. Your best salesperson or developer, maybe? Am I right?

This is so common. We see it all the time in the businesses that we coach. People are promoted to management for being great at their areas of specialisation. But that doesn’t make them good managers. Often the skills they need are entirely different from the ones they’ve acquired in the past.

This matters. Poor management will result in dipping staff morale, sliding engagement, low levels of productivity and, ultimately, stagnation. All these spell disaster to any plans you might have for scaling your business. 

So what should you do? Our advice is to build a culture of coaching rather than command and control. 

Changing Lives Through Excellent Teaching with Hazel Pulley & Jonathan Smart

This week on The Melting Pot, we learned from Hazel Pulley and Jonathan Smart, CEO and Deputy CEO at Excelsior MAT, a multi-academy trust, currently with six primary schools in innercity Birmingham in their portfolio. ExcelsiorMAT is one of the teams that we’ve worked with at Monkhouse & Company, and we’re deeply proud of their amazing transformation over the past few years. Hence why we wanted them to join us on the show to share with us the keys to their incredible success. 

In this episode, we hear from Hazel and Jonathan about their journey applying the Scaling Up framework and how it radically transformed their organisation. They also dived into how they managed to change the business without raising salaries or changing the team. This episode is a true testament to great leadership, making the right decisions and building an amazing culture. 

Download and listen to this fascinating episode to learn more.

The Learning Leader Show With Ryan Hawk

Leaders are learners. The best leaders never stop working to make themselves better. The Learning Leader Show Is series of conversations with the world’s most thoughtful leaders. Entrepreneurs, CEO’s, World-Class Athletes, Coaches, Best-Selling Authors, and much more.

What we learned from books this year

This is condensed wisdom condensed again. Throughout the year, Charter publishes excellent briefings with the key insights from non-fiction books. In this roundup, they present “some of the most interesting and important things we took away from them.

Startups that Have Employees In Offices Grow 3½ Times Faster

Data shows that pre-seed and seed startups with employees showing up in a physical office have 3½ times higher revenue growth than those that are solely remote. Let the discussion begin. 

Performance through people: Transforming human capital into competitive advantage

Companies that adopt a more people-oriented focus along with a more challenging and empowering organizational culture have a lot to gain. In addition to boosting financial returns, they can improve their consistency, resilience, talent retention, employee loyalty, and reputation—and these are the hallmarks of companies that thrive over the long term.

Crossing the Chasm by Geoffrey Moore

The bible for bringing cutting-edge products to larger markets—now revised and updated with new insights into the realities of high-tech marketing. In Crossing the Chasm, Geoffrey A. Moore shows that in the Technology Adoption Life Cycle—which begins with innovators and moves to early adopters, early majority, late majority, and laggards—there is a vast chasm between the early adopters and the early majority. While early adopters are willing to sacrifice for the advantage of being first, the early majority waits until they know that the technology actually offers improvements in productivity. The challenge for innovators and marketers is to narrow this chasm and ultimately accelerate adoption across every segment.

News From The Farm

Mind Your F**king Business

Get Dominic Monkhouse’s new book and find out how to:

  • Turn your existing leaders into A-players and become ten times more productive.
  • Ditch pointless meetings and sales commissions – and thrive without them.
  • Attract the top talent in your industry by making them an offer they can’t refuse.
  • Double your turnover every twelve months without throwing money at marketing.


Quote of the week

“When you build a coaching habit, you can more easily break out of three vicious circles that plague our workplaces: creating overdependence, getting overwhelmed and becoming disconnected.”

Michael Bungay Stanier

Dominic Monkhouse

Dominic offers business coaching and management development, strategy planning and organisational change, using tried and tested methods to launch your organisation onto an unparalleled growth trajectory. His programme is a function of his broad experience, his deep expertise and a proven process used by over 2,700 firms worldwide.

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Sign up today and get your copy of F**K PLAN B: How to scale your technology business faster and achieve Plan A, the book that will change your business and your life.

    Receive Dominic Monkhouse’s expertise in your inbox every week

    Sign up today and get your copy of F**K PLAN B: How to scale your technology business faster and achieve Plan A, the book that will change your business and your life.

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