Terms and conditions

1. Introduction

These terms and conditions govern your use of this website, which is operated by D Monkhouse & Company Limited.

By accessing or using the Site, you agree to be bound by these terms, together with our privacy policy. If you do not agree, you should not use the Site.

If you enter into a separate engagement letter, proposal or services agreement with us, that separate agreement will apply to the relevant services and will take priority over these terms where there is any conflict.

2. About us

D Monkhouse & Company Limited
Foundry Farm
Kiln Lane
Salisbury
Wiltshire
England
SP5 2HT

Company number: 08167880

Email: helpgrow@monkhouseandcompany.com

3. Intellectual property and permitted use

Unless otherwise stated, all content on the Site, including text, graphics, images, downloads and other materials, is owned by or licensed to D Monkhouse & Company Limited and is protected by applicable intellectual property laws.

Any models, methodologies, frameworks, materials or resources made available through the Site or in connection with our services remain our intellectual property unless we state otherwise in writing.

You are granted a limited, non-exclusive, non-transferable licence to use Site content and our materials for your own personal use or your own internal business use. You may not copy, reproduce, adapt, distribute, publish, teach, sublicense, sell or otherwise exploit that content or those materials without our prior written permission.

4. Acceptable use

You must not use the Site:

• in any way that is unlawful or fraudulent
• to attempt unauthorised access to our systems or networks
• to introduce malware, viruses or other harmful material
• to interfere with or disrupt the operation, availability or security of the Site
• to scrape, harvest or republish Site content in breach of these terms

We may suspend or terminate access to the Site if we believe these terms have been breached.

5. Enquiries and confidential information

If you contact us through the Site, you must ensure that the information you provide is accurate and lawful.

Where either party shares confidential information in connection with an enquiry or prospective engagement, both parties agree to keep that information confidential and not disclose it to third parties except where disclosure is required by law or is reasonably necessary to professional advisers or service providers who are themselves under duties of confidentiality.

You should not submit confidential information through the Site unless it is reasonably necessary for your enquiry or our work together.

6. Third-party links

The Site may contain links to third-party websites or services. These links are provided for convenience only.

We do not control and are not responsible for the content, security or privacy practices of third-party websites. Your use of third-party sites is at your own risk.

7. Privacy and cookies

Our privacy policy explains how we collect, use and protect personal data. By using the Site, you acknowledge that you have read that policy.

Where relevant, the Site also uses cookies and similar technologies as described in our privacy and cookie information.

8. Changes to the Site and these terms

We may update, suspend or withdraw any part of the Site at any time.

We may also update these terms from time to time. Any updated version will take effect when it is published on the Site. Your continued use of the Site after publication of revised terms constitutes acceptance of those revised terms.

9. Disclaimer

We make reasonable efforts to ensure that the information on the Site is accurate and up to date, but we do not guarantee that the Site or its content will always be available, accurate, complete or free from errors.

The Site is provided on an “as is” and “as available” basis to the fullest extent permitted by law.

10. Limitation of liability

To the fullest extent permitted by law, neither party will be liable to the other for any consequential, indirect or special loss arising out of or in connection with these terms, the Site, or any enquiry made through the Site.

Any liability will be reduced to the extent that the relevant loss was caused or contributed to by the acts or omissions of the other party.

Where liability arises in connection with paid services, our total liability is limited to resupplying the relevant services or refunding the fees paid for those relevant services.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

11. Indemnity

You agree to indemnify and hold harmless D Monkhouse & Company Limited against claims, liabilities, damages, losses and expenses, including reasonable legal fees, arising from your breach of these terms or your misuse of the Site.

12. Suspension and termination

We may suspend or terminate your access to the Site at any time if we reasonably believe that you have breached these terms or used the Site improperly.

13. Force majeure

Neither party will be liable for any failure or delay in performing its obligations under these terms where that failure or delay results from events beyond its reasonable control.

14. Dispute resolution

If a dispute arises out of or in connection with these terms, the Site, or an enquiry made through the Site, the parties will first try to resolve the matter through good faith discussions.

If the dispute is not resolved through discussion, the parties agree to consider mediation before starting court proceedings, except where urgent injunctive or other protective relief is needed.

15. Governing law and jurisdiction

These terms are governed by the laws of England and Wales.

Subject to the dispute resolution clause above, any dispute arising out of or in connection with these terms or the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these terms is held to be unlawful, invalid or unenforceable, that provision shall be treated as severed and the remainder of the terms shall continue in full force and effect.

17. Entire agreement

These terms, together with the privacy policy, constitute the entire agreement between you and D Monkhouse & Company Limited in relation to your use of the Site. They do not replace any separate written agreement for paid services.