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Why Positive Psychology is for Everyone with Dr Vikki BarnesWhy Positive Psychology is for Everyone with Dr Vikki BarnesHow do you get people to bring their authentic selves to work? By building a culture of psychological safety in …
How to Design a Conducive Culture for the Modern Workplace with Gustavo RazzettiHow to Design a Conducive Culture for the Modern Workplace with Gustavo RazzettiHow can you help your team to do the best work of their lives? By building a conducive culture that …
How to Change Brains, Minds and Culture with David McRaneyHow to Change Brains, Minds and Culture with David McRaneyHow can you change someone’s mind? Don’t miss David McRaney, a science journalist fascinated with brains, minds, and culture, explain …
The Impact of Hybrid Work on Employees and Employers with Peter CappelliThe Impact of Hybrid Work on Employees and Employers with Peter CappelliWhat does the future of your office look like? Are all of your employees back to work yet? Or do …
What it Takes to Build an Organisation’s Culture with James L HeskettWhat it Takes to Build an Organisation’s Culture with James L HeskettDo your employees love your business? asks James L Heskett, UPS Foundation Professor Emeritus at Harvard Business School and author …
7 ways to deal with bad apples before they rot your business7 ways to deal with bad apples before they rot your businessThink back through your career. I bet you’ve come across a few bad apples. People who were rude, negative or liked …
bad applesHow bad apples ruin it for the rest of usStruggling with productivity?  Ever stopped to wonder why?  Could you be carrying a few bad apples?  Look around any company …
How to Create a Culture of Accountability with Mark GreenHow to Create a Culture of Accountability with Mark GreenIf you’re the CEO and you think people should get to meetings on time, yet you don’t, that’s never going …
Why it’s vital to plan for the inflection points of growthWhy it’s vital to plan for the inflection points of growthLet me ask you this.  Do you feel stuck?  Like all the fun’s gone out of work? Is profitability dropping?  …
How to Deliver Outstanding Customer Service with Jeff ToisterHow to Deliver Outstanding Customer Service with Jeff ToisterWhat do your customers say about you? What sort of customer experience do you deliver? Today’s guest, Jeff Toister, has …
1:1 meetings10 proven tips for better 1:1 meetings with your teamSo you’ve decided to ditch annual appraisals after reading last week’s blog.  Congratulations!  You won’t regret it.  Instead, you want …
salary transparencyWhy salary transparency is such a good thingYou’ve decided you want to hire some impressive new talent.  They’re the A-Players you’ve been searching for to help you …
Toxic A-PlayerHow To Deal With ‘Toxic A-Players’ Before They Wreck Your BusinessPicture the scene.  It’s Christmas in an M&S warehouse. A bunch of graduates have just been hired to help with …
core valuesAre your core values a load of old bollox?‘Integrity. Excellence. Teamwork. Quality’… recognise any of these?  Loads of businesses use them to describe their company values. And they …
Building a Recruitment Firm Centred Around Care & Respect with Simon La FosseBuilding a Recruitment Firm Centred Around Care & Respect with Simon La FosseIs making sure your company is a great place to work at the core of your recruitment strategy? Are you …
listeningHow listening to your people will power your business growthYou know the importance of listening to customers. It’s a no-brainer. How else do you ensure good retention and satisfaction …
recruitmentThe Ultimate Guide To Recruiting Top Talent For Your CompanyAs a CEO or business leader, you have to make sure that your company has the right talent in place …
Why getting your people back in the office could be the best decision you makeWhy getting your people back in the office could be the best decision you makeWhen was the last time you surveyed your whole team about an important strategic decision you had to make? My …
The Importance Of Employee Experience with Ben WhitterThe Importance Of Employee Experience with Ben WhitterWhat is your employee experience like? Would your employees write rave reviews about their experience working at your organisation? Today’s …
The 8 essential elements of trust in businessThe 8 essential elements of trust in businessShut your eyes, just for a moment. Imagine a world where you trusted everyone. What would be different?  Cars would …
dysfunctional behavioursHow fixing dysfunctional behaviours will help your business grow‘It’s not my fault I missed my target.’  ‘There was nothing I could do.’ ‘All the world’s against me.’  Recognise …
The CEO Test With Adam Bryant & Kevin SharerThe CEO Test With Adam Bryant & Kevin SharerDo we really need another book on leadership? Well, when it’s been written by two global heavy hitters – Adam …
People, Culture & Leadership with Anouk AgussolPeople, Culture & Leadership with Anouk AgussolScaling Your Startup with Anouk Agussol  Anouk Agussol is the founder and CEO at Unleashed, a far-from-your-average consultancy that supports …
Nic Marks at the Monkhouse & Company Summit2020 Summit Special: Happiness is a serious business, with Nic MarksIn this episode  Happiness vs work? Feelings are data Friday Pulse Positive and negative emotions Success = happiness? Happiness vs …
culture disciplineHow to create a culture of discipline for growthFeeling overwhelmed?  Or frustrated by slow progress? You’re not alone.  When they first come to me, my CEO clients are …
Measuring Employee Happiness In 2020 And Beyond with Nic MarksMeasuring Employee Happiness In 2020 And Beyond with Nic MarksIf you’re wondering how your team’s happiness is, or how you can support employee wellbeing and sustain team morale, then …
Remote onboardingHow to make remote onboarding more effectiveOne of the biggest challenges of the pandemic is the loss of human connection. We’re all struggling with this, at …
How To Improve Customer Experience With Net Promoter ScoreHow To Improve Customer Experience With Net Promoter ScoreDavid Tudehope is co-founder and CEO of Macquarie Telecom Group in Sydney, Australia, providing telecommunications, phones, data, data connections, data …
2020 Summit Special: Be More Pirate with Alex Barker2020 Summit Special: Be More Pirate with Alex BarkerHere’s a podcast treat to be enjoyed by the fire this festive season, our second look back at the glorious …
Stop Start ContinueStop Start Continue is the best technique for feedbackDo you struggle with giving feedback?  You’re not alone.  Many of the CEOs I coach find this difficult.  There’s a …
How To Create A Culture Of Praise And CelebrationHow To Create A Culture Of Praise And CelebrationWhen did you last thank a member of your team? Yesterday? Last week? Can’t remember? For some of us, it comes easily. For …
Why you need to prioritise learning in your teamsWhy you need to prioritise learning in your teamsHere’s a question for you. How fast can you peddle a bike? 10mph? 20mph? You may know the answer because you’re an ardent cyclist …
How to build trust in high performing teamsHow to build trust in high performing teamsBe honest.  When was the last time you put your hands up and said you got it wrong?  Or admitted …
How WD 40 Company Is Making Life Better with Garry RidgeHow WD 40 Company Is Making Life Better with Garry RidgeEveryone’s heard of WD 40 company, it’s been a dependable staple of every garage and DIYer for over 50 years. …
How To Be More Pirate with Sam Conniff and Alex BarkerHow To Be More Pirate with Sam Conniff and Alex BarkerWhat did Steve Jobs and Blackbeard have in common? According to Sam Conniff, they were both pirates. Why would Sam …
How To Change Your Company Culture with Siobhán McHaleHow To Change Your Company Culture with Siobhán McHaleIf your company culture could do with an overhaul, then who better to impart advice on this very topic than …
How to focus on the right things in your businessHow to focus on the right things in your businessFeeling stuck?  Swimming against a tsunami of demands with no hope of moving forwards?  You’re not alone.  Many of the …
The best tool for designing a growth cultureThe best tool for designing a growth cultureLooking to scale-up your business? Wondering where to start and how to put the right structure in place?  You could …
Why you need to practice to build a powerful cultureWhy you need to practice to build a powerful cultureAre you deliberate about shaping the culture of your business? Or does it evolve around you with very little thought? …
How to ensure clear expectations for all your staffHow to ensure clear expectations for all your staff‘I know what’s expected of me at work’.  It’s no coincidence that this is the first, foundational question of the …
9 powerful ways to unlock pride in your business9 powerful ways to unlock pride in your businessSetting high standards.  Believing in what you do.  Feeling part of a great team. These all come down to pride. People …
Why cultures that value learning are more successfulWhy cultures that value learning are more successfulDo you read?  Or listen to podcasts?  I ask because it’s so important to me.  It’s indicative of a growth …
How to build a culture of responsibility in your businessHow to build a culture of responsibility in your businessSimple question. Is your office kitchen a mess? Do people wash up their plates and mugs? Or leave them in the sink …
Gustavo RazzettiHow To Use The Culture Canvas with Gustavo RazzettiThese are uncertain times, and now more than ever, the success of your organisation can literally come down to its …
Why now is the best time to change the culture of your businessWhy now is the best time to change the culture of your businessChange. It’s all around us. Everywhere you look, people are re-evaluating. The pandemic has made us realise that nothing is certain. It’s impossible …
Horst-Schulze-headshotHow To Build A Culture Of Excellence with Horst SchulzeWhile you will have heard of the Ritz Carlton hotel group, you may not necessarily know who founded it – …
Why is purpose so important to business culture?Why is purpose so important to business culture?Has COVID-19 made you re-think everything about your life? There’s no doubt that the period of lockdown has been a …
The 10 most important features of a strong and powerful cultureThe 10 most important features of a strong and powerful cultureYou know business culture is important. But you’re not entirely sure why. Or how to influence the culture in your …
What is culture and why is it important?What is culture and why is it important?Picture the scene. Marks & Spencer. 1988. A warehouse up north. 50 students have just been hired over Christmas to …
Brett Putter HeadshotWhy You Shouldn’t Hire For Culture Fit with Brett PutterDo you recruit for ‘culture fit’? If you do, then you’re wasting your time, says Bretton Putter,  author and CEO …
Melissa Daimler HeadshotCultivating Company Culture in a Crisis with Melissa DaimlerHow is your company culture looking? Worried that it’s taken a hit during the ongoing pandemic? What can you do …
How to get the best from remote working staffHow to get the best from remote working staffDoom and gloom are everywhere.  The disproportionate reporting of the media seems to be reaching a fever pitch. Attention-grabbing headlines …
PPA-mainFinding The Joy of Work with Bruce Daisley“We’re not really evolving, the way that we work… it’s no wonder that a lot of us are finding work …
[Rebroadcast] Nic Marks: Measuring the Population’s Happiness[Rebroadcast] Nic Marks: Measuring the Population’s HappinessToday’s guest is Nic Marks, CEO and Founder of Friday, the company Nic set up to track employee happiness, in …
How to deal with toxic employeesHow to deal with toxic employeesIt’s so easy for corrosive attitudes to set in and spread like wildfire in a business.  Often they originate with …
Dominic Monkhouse – Scaling Up and Creating CultureDominic Monkhouse – Scaling Up and Creating CultureDominic Monkhouse – Scaling Up and Creating Culture Today we are turning the spotlight on… Dominic Monkhouse himself. Hearing how he …
Steering your ship through uncertain times with Brendan HallSteering your ship through uncertain times with Brendan HallWhat’s the difference between skippering a yacht around the world and leading a multinational organisation? Well, according to Brendan Hall, …
How to bring values and purpose to life in your business (Rockefeller Habit #7)How to bring values and purpose to life in your business (Rockefeller Habit #7)Feeling a bit cynical about the idea of company values and purpose?  Think they’re a load of corporate waffle dreamt …
Want your business to grow?  Then you need to listen to your staff (Rockefeller Habit #5)Want your business to grow? Then you need to listen to your staff (Rockefeller Habit #5)Scaling a business isn’t easy.  It takes effort, dedication and a systematic approach.  You need to adopt new ways of …
Why nailing accountability is essential to growing your business (Rockefeller Habit #4)Why nailing accountability is essential to growing your business (Rockefeller Habit #4)Simple question.  Does your business have the right people, doing the right things in the right way?  It’s common for …
What is trust in business (and how do you build it?)What is trust in business (and how do you build it?)Do you trust your colleagues? Do they trust you?  Simple questions that are loaded with significance.  In theory, it’s easy …
10 ways for your business to make a good first impression10 ways for your business to make a good first impressionFirst impressions count, right? Everyone knows that.  It’s almost a cliché. There are various stats out there saying that judgements …
Jenny Kitchen: How To Create a Great Environment for Your EmployeesJenny Kitchen: How To Create a Great Environment for Your EmployeesOn today’s podcast we talk with Jenny Kitchen, MD of Yoyo Design, a company specialising in designing digital solutions so …
How to ensure good communication as your business growsHow to ensure good communication as your business growsChange. Do your staff struggle with it? Humans are creatures of habit and we prefer to stick with what we know. This …
Nic Marks: Measuring the Population’s HappinessNic Marks: Measuring the Population’s HappinessToday’s guest is Nic Marks, CEO and Founder of Friday, the company Nic set up to track employee happiness, in …
Want to scale up?  Then start praising your staff!Want to scale up? Then start praising your staff!Saying thank you. Noticing a job well done.  Spotting positive behaviour. These make a massive difference to staff engagement.  And …
FizzPopBANG: Creating an amazing brand by cultivating a brilliant culture with Carla Cringle and Imogen Pudduck.FizzPopBANG: Creating an amazing brand by cultivating a brilliant culture with Carla Cringle and Imogen Pudduck.Today’s guests are Carla Cringle and Imogen Pudduck, co-founders of FizzPopBANG Ltd. Their tagline, “making people whistle on their way …
Discover the Power of Culture With the Cultural Strategist, Aga BajerDiscover the Power of Culture With the Cultural Strategist, Aga BajerToday’s guest is Aga Bajer, better known as the Culture Strategist. She helps companies cultivate a better culture in order …
John Housego: The Importance of Employee Ownership for Business SuccessJohn Housego: The Importance of Employee Ownership for Business SuccessToday’s guest on The Melting Pot is John Housego, a proud Cornishman now living in Scotland. John’s background is in …
Tristan White on Why Culture is EverythingTristan White on Why Culture is EverythingToday’s guest is Tristan White, CEO of The Physio Co. For 10 consecutive years, The Physio Co has ranked as …
7 top tips for successful recruitment7 top tips for successful recruitmentIs recruitment one of your biggest headaches? Many of the CEOs I coach say attracting the right people is a …
Want better productivity? Then prioritise happiness!Want better productivity? Then prioritise happiness!If you’re serious about growing your business, there are a few fundamentals you can’t afford to ignore.  Number one on …
Me at the Peer 1 office in Southampton — on the slide7 reasons why you should invest in your workplace13 years and two months. That’s the amount of time the average person spends at work.  A lot of their …
How to build honesty and candour in your businessHow to build honesty and candour in your businessTelling it straight.  Being open and honest. Giving constructive guidance and feedback.  They all sound simple but are, in fact, …
The 5 core principles of successful scale-upsThe 5 core principles of successful scale-upsYou’re CEO on a mission.  You’ve amassed a talented team of people with energy and determination. Your business model has …
Powering Technology with the Human Element: Meet Barnaby LashbrookePowering Technology with the Human Element: Meet Barnaby LashbrookeToday I am talking to Barnaby Lashbrooke, founder and CEO of Time etc, an award winning virtual assistant service that …
6 reasons why you should measure engagement (in customers and staff)6 reasons why you should measure engagement (in customers and staff)I’ll say it until you’re bored of listening. Happy staff + happy customers = profitability.  Simple! I think that’s all …
How to create core values with valueHow to create core values with valueHow to create core values with value “Company values”.  Two words that are often loaded with corporate hot air and …
A Marxist-Capitalist Approach To Business: Meet Simon BiltcliffeA Marxist-Capitalist Approach To Business: Meet Simon BiltcliffeToday’s guest is Simon Biltcliffe, CEO of Webmart, a print management business in Bicester. Simon’s on a mission to make …
[Rebroadcast] Jedi Mind Tricks To Turn A Negative Into A Positive[Rebroadcast] Jedi Mind Tricks To Turn A Negative Into A PositivePeter Czapp loves what he does. He’s the co-founder of The Wow Company, an accountancy firm that helps you grow …
10 Point Plan For Scaling Your Business10 Point Plan For Scaling Your Business10 point plan for scaling your business You’ve decided you want to scale-up. You think your business is ready for …
rhythms for scaling up business Dominic MonkhouseHow To Find The Right Rhythm For Scaling UpHow to find the right rhythm for scaling up Every business has its own rhythm.  Whether it’s meetings, goals, budgetary …
Great business cultures rely on great storiesGreat business cultures rely on great storiesStories and legends – they’re everywhere at this time of year.  Cards, advent calendars, school nativities, carols – they all …
Why artefacts and symbols matter to a great cultureWhy artefacts and symbols matter to a great cultureBroken chairs. Strict dress codes. Dead flowers. Awful coffee. It’s amazing what everyday things can tell you about the culture …
How rituals and celebrations build great culturesHow rituals and celebrations build great culturesBuying the tree. Wrapping the presents. Singing carols. Cooking a turkey. It’s pretty obvious what I’m talking about.  Sorry if …
Why telecommuting could be choking your businessWhy telecommuting could be choking your businessWorking from home.  It’s got to be a good thing, right?  Everyone knows that it’s hugely valued by employees. It …
How to Achieve the Best Net Promoter Score Part II: Meet Tony PandherHow to Achieve the Best Net Promoter Score Part II: Meet Tony PandherToday I’m talking to Tony Pandher, Head of Operations at Macquarie Cloud Services. This episode is the second and final …
How to know if your business is evolvingHow to know if your business is evolvingBusinesses are changing. Fact. Gone are the days of predictability, forecasting and long-term planning.  In an increasingly uncertain world, businesses …
Using the Net Promoter System to Create a Gold-Class Customer Contact Center: Meet Fionán Mc DonnellUsing the Net Promoter System to Create a Gold-Class Customer Contact Center: Meet Fionán Mc DonnellToday I’m talking to a soft-spoken Irishman, Fionán Mc Donnell, who is the NSW New Business Manager at Macquarie Telecom …
The Melting Pot Podcast with Peter CzappThe Melting Pot Podcast with Peter CzappPeter Czapp loves what he does. He’s the co-founder of The Wow Company, an accountancy firm that helps you grow your …
The Sabotage Exercise – How to Self Identify Dysfunctional Team BehavioursThe Sabotage Exercise – How to Self Identify Dysfunctional Team BehavioursDysfunctional teams, we’ve all seen them, and most of us will have been part of one at some point in …
Why Negative Feedback Is A GiftWhy Negative Feedback Is A GiftGiving negative feedback. We hate it, don’t we? Most people feel it’s one of the toughest jobs a manager has. …
The Importance Of Trust In BusinessThe Importance Of Trust In BusinessWhy is trust important? To understand why trust is important in business we need to go back in time. Back …
Why People Matter In BusinessWhy People Matter In BusinessIn business, people matter. Or at least they do until they aren’t the thing that matter the most any more, …
Woman Smiling Against TreeThe Melting Pot Podcast with Cate MurdenMany entrepreneurs are driven to fill a gap in the market, because of their own experiences. Cate Murden is one …
Shaking HandsRecruitment — it’s all about sellingI’ve worked with a lot of high growth businesses and I’m sure most of them would say the one thing …
A workspace is so much more than a space to workA workspace is so much more than a space to workGone are the days of boring, uninspiring, demotivating office spaces. We’re bombarded with lists of the ‘Coolest Office In The …
Man Smiling Against WallThe Melting Pot Podcast Episode 1 – Evgeny ShadchnevThe Melting Pot is hosted by business coach Dominic Monkhouse. In this series he talks to entrepreneurs who are doing …

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