E28 | Powering Technology with the Human Element: Meet Barnaby Lashbrooke
Today I am talking to Barnaby Lashbrooke, founder and CEO of Time etc, an award winning virtual assistant service that
6 reasons why you should measure engagement (in customers and staff)
Happy staff and customers fuel profit. Measure engagement to spot issues early, align teams, and drive growth.
E26 | The Incredible Power of Clear, Heartfelt Communication: Meet Adam Fairhead
Adam Fairhead is an English entrepreneur and philanthropist. He founded the Fairhead Group which serves cause-driven companies with the mission
E25 | A Marxist-Capitalist Approach To Business: Meet Simon Biltcliffe
Today’s guest is Simon Biltcliffe, CEO of Webmart, a print management business in Bicester. Simon’s on a mission to make
E24 | Let’s Meet Better: Elise Keith
For the last 10 years, Elise Keith has been on a mission to fix the thing that most people spend
How to find the best talent for your business
The best talent isn’t looking—they’re busy winning. If you’re not magnetic, they’ll never notice you.
[Rebroadcast] Why Happiness Is Our Responsibility
There is a “war for talent” going on, according to Alexander Kjerulf. Companies are finding it harder to hold onto
E18 | How to Achieve the Best Net Promoter Score Part II: Meet Tony Pandher
Today I’m talking to Tony Pandher, Head of Operations at Macquarie Cloud Services. This episode is the second and final
E17 | Using the Net Promoter System to Create a Gold-Class Customer Contact Center: Meet Fionán Mc Donnell
Today I’m talking to a soft-spoken Irishman, Fionán Mc Donnell, who is the NSW New Business Manager at Macquarie Telecom
E15 | Rethinking Education: Meet Liz Robinson
At 29, Liz Robinson was the youngest headteacher in England. She took on a pretty rough inner city school (Surrey